Privacy Policy
Effective October 6, 2026.
About this policy
D CraftChack Creations operates dcraftchackcreations.com. This policy describes how we handle personal information in connection with our website, customer communications, custom requests, and orders. Contact us at dcraftchackcreations@gmail.com with privacy questions.
Information you provide
When you email us or communicate through a sales platform, we receive the information you choose to send, such as your name, email address, order number, request details, and any images or files you provide. Please send only information needed for your request. Do not send full payment-card numbers, security codes, passwords, or sensitive personal records.
Order information and payments
Purchases linked from this website are completed through Etsy, Payhip, or another platform identified on the product link. We may receive customer and order information from those services to fulfill purchases, provide support, and maintain business records. Card details are collected by the checkout platform and its payment providers; this website does not provide a card-entry checkout. We do not ask you to send full card details to us.
Website and advertising information
Our hosting provider may process connection information, such as IP address, browser information, requested pages, and access times, to deliver and protect the website. The website carries no advertising pixel.
How we use information
We use customer and order information to answer questions, prepare and deliver requested products, resolve file or payment problems, maintain accounting and transaction records, and protect our business against fraud and misuse. Website and advertising information is used to operate the site and measure advertising. Information submitted for customer support is not permission to add you to a marketing list.
Email signup and custom requests
There is no newsletter signup on this website. The contact form sends your name, email address and message to us so we can reply; sending a message does not place a paid order.
Sharing and linked services
We may share information needed to perform a requested service with providers that support website hosting, email, order delivery, payment-related support, and business administration. Information may also be disclosed where required by law or reasonably needed to address fraud, legal claims, or security incidents. Etsy, Payhip, and any other linked provider have their own privacy practices. Our responsibility for information we receive from them is described in this policy. Their policies do not replace our responsibilities as a seller.
Your choices and requests
You can contact dcraftchackcreations@gmail.com to ask about your information or request access, correction, or deletion. Rights and exceptions depend on applicable law, and we may verify your identity before responding. Some information may need to be retained for transactions, accounting, disputes, or legal obligations. Manage information held independently by Etsy or Payhip through those services. Browser cookie controls may limit some tracking, but browser controls do not necessarily prevent every form of data collection.
Retention and security
We retain information for the period reasonably needed for the purposes described here, including support, accounting, dispute resolution, and applicable legal requirements. We use reasonable safeguards appropriate to the information we handle; no website, email service, or transmission method is completely secure.
Children and international services
This storefront is intended for adult purchasers, including adults purchasing resources for children. Please have an adult handle purchases and requests involving a child. If you believe a child has provided personal information without appropriate permission, contact us. Our business is based in Florida, United States, and service providers may process information in other countries. Any rights or safeguards required by applicable law continue to apply.
Policy updates
We will update this page and its effective date when our practices change. Where applicable law requires further notice or consent, we will follow those requirements. Privacy contact: dcraftchackcreations@gmail.com.